Terms of service
Terms of Service
These Terms of Service apply when you visit, browse or purchase from the Atonement online store.
By using this website or placing an order with us, you agree to these terms.
About Atonement
Atonement is an online Christian lifestyle store offering physical and digital products, including stationery, homeware, art, books, resources, gifts and other faith-centred products.
Products and availability
We do our best to ensure that product descriptions, photographs, pricing and availability are accurate.
Because some Atonement products are handmade, produced in small batches or made to order, slight variations may occur between products.
Colours may also appear slightly different depending on your screen or device.
All products are subject to availability. If an item becomes unavailable after you have placed an order, we will contact you as soon as possible.
Pricing
All prices displayed on the website are shown in South African Rand (ZAR) unless otherwise stated.
Prices may change from time to time without notice.
The price charged for an order will be the price displayed at the time the order is placed.
Delivery charges, where applicable, will be shown during checkout.
Orders
Once your order has been successfully placed, you will receive an order confirmation.
An order is not considered complete until payment has been successfully processed.
We reserve the right to cancel or decline an order where necessary, including in cases of:
- incorrect pricing or product information
- suspected fraudulent activity
- payment failure
- stock or availability issues
- circumstances that prevent us from fulfilling the order
If payment has already been received for an order we are unable to fulfil, the appropriate refund will be arranged.
Payments
Payments are processed securely through the payment methods made available at checkout.
Atonement does not store your full card details.
Delivery
Delivery times shown on the website are estimates and may vary depending on destination, courier services, product availability and other circumstances outside our control.
Some products may be fulfilled or shipped separately from the rest of your order.
Please ensure that the delivery address and contact details supplied at checkout are correct.
For further information, please refer to our Shipping Policy.
Returns and refunds
Returns, exchanges and refunds are handled in accordance with our Returns & Refunds Policy.
Please review that policy before making a purchase.
Digital products
Digital products are supplied electronically and are intended for the purchaser’s personal use unless otherwise stated.
Digital files, books, workbooks, wallpapers, artwork and other downloadable content may not be:
- resold
- redistributed
- shared publicly
- reproduced for commercial purposes
- uploaded to other websites or platforms
- presented as the purchaser’s own work
Purchasing a digital product does not transfer ownership of the intellectual property contained within it.
Intellectual property
All content appearing on the Atonement website, including artwork, illustrations, photographs, graphics, product designs, written content, branding and digital products, remains the property of Atonement or the relevant rights holder.
Content may not be copied, reproduced, modified, distributed or used commercially without prior written permission.
Personal use
Unless specifically stated otherwise, Atonement products are sold for personal use.
Products may not be reproduced, repackaged or resold under another brand without written permission.
Website use
You agree not to use the Atonement website:
- for unlawful purposes
- to interfere with the operation or security of the website
- to attempt unauthorised access to the website or its systems
- to submit false or misleading information
- to reproduce or misuse website content without permission
Third-party services
Our website may use third-party services for functions such as payments, delivery, website hosting and other ecommerce services.
Use of those services may also be subject to the relevant provider’s terms and policies.
Website availability
We aim to keep the website available and functioning correctly, but we cannot guarantee uninterrupted access at all times.
The website may occasionally be unavailable due to maintenance, technical issues or circumstances outside our control.
Changes to these terms
We may update these Terms of Service from time to time.
The most recent version published on the website will apply.
Contact
For questions regarding these Terms of Service, please contact: